Hardware and software

Self-service kiosk with a voice AI assistant

Patients get information, book appointments and use the clinic's digital services on their own. Bilingual interface (Kazakh and Russian today) and voice prompts every step of the way.

ST RK ISO/IEC 27001 State-registered software 50+ providers · 13 regions
Proven integrations with MIS: DamuMed«Жетісу»MedElement · other MIS connected on request
Solutions

What's included

Relieve the front desk and make services accessible to patients without a smartphone.

Appointment bookingDepartment, specialist, date and time; the booking goes to the MIS and the kiosk prints a ticket.
Information and schedulesAnswers about the organisation, doctors' schedules with rooms and hours.
NavigationFind a room, department, floor and opening hours.
OSMSStatus check and 12-month payment details, answers to OSMS questions.
Feedback and regulationsRatings or requests; access to regulations and a public-services section.
Optional modulesVoice assistant 'Asel', electronic queue with QR codes and TV display, paid services with QR payment and 1C integration.
Beyond the minute package

Terms of connection

Proven integrations with DamuMed, Zhetisu and MedElement MIS. One roll of ticket paper included. Delivery and platform priced separately; optional modules at extra cost.

Commercial model
Priced separately; not included in the minute package.
FAQ

Frequently asked questions

What is needed for the electronic queue?

Smart TVs near the rooms where the queue operates. Patients track the queue by QR code on their phone.

Is the kiosk suitable for older patients?

Yes: voice prompts guide every step and the 'Asel' assistant answers by voice.

Which languages does the assistant speak with patients?

Kazakh and Russian today, on voice calls and in messengers. For other countries and languages, contact us: the voice and dialogue scenarios are configured per project.

Beyond the minute package

Other solutions

Software

ContactCentre: the clinic's contact centre in a browser

Fewer lost patients, objective control of every call, and analytics for managers without manual spreadsheets.

  • ✓Operator workstation
  • ✓Quality control
  • ✓Routing
Learn more →
Digital home visits

UPMP system: digital home visits instead of paper logs

Lose no family from follow-up and be ready for audits with evidence for every visit.

  • ✓Mobile nurse work
  • ✓Visit control
  • ✓Risk assessment
Learn more →

See the platform on your own scenario

Book a demo — we will build a scenario for your clinic and show how the AI assistant works with your medical information system.

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