AI assistant for clinics and hospitals: no patient is lost
Akylmed AI answers inbound calls in 3 seconds, invites patients to screenings and vaccination, reminds them of appointments and collects feedback — by voice and in messengers, around the clock. The clinic buys a package of minutes and shares it across scenarios as it sees fit. Available for healthcare providers in any country.
One patient. Every channel. A single conversation history.
Patients choose the channel that suits them, and the clinic sees one continuous history. Every completed contact is recorded with audio and the result is passed to the responsible employee.
Ten scenarios — one package of minutes
The clinic does not buy a module per task. It buys minutes of AI assistant work and distributes them across scenarios according to current workload.
Monthly minute packages
The volume is chosen after a workload analysis. Minutes go to one scenario or are split across several; the split can be changed.
A large organisation, district hospital or network of branches
Request a quotePricing is set in a commercial proposal. Rules for unused minutes and package overruns are fixed in the contract.
Less manual calling. More time for patients.
lower workload for the front desk and contact centre
of routine inbound requests handled automatically
higher preventive-care coverage without clinical staff
to answer an inbound patient call, 24/7
Standalone products for the clinic
Priced separately and complementing the AI assistant.
ContactCentre: the clinic's contact centre in a browser
Fewer lost patients, objective control of every call, and analytics for managers without manual spreadsheets.
- ✓Operator workstation
- ✓Quality control
- ✓Routing
Self-service kiosk with a voice AI assistant
Relieve the front desk and make services accessible to patients without a smartphone.
- ✓Appointment booking
- ✓Information and schedules
- ✓Navigation
UPMP system: digital home visits instead of paper logs
Lose no family from follow-up and be ready for audits with evidence for every visit.
- ✓Mobile nurse work
- ✓Visit control
- ✓Risk assessment
Results from real healthcare organizations
Figures from implementation reports: sessions, bookings, coverage and staff hours freed up.
City Clinic No.10
Solution: Self-service kiosk, electronic queue, inbound voice AI robot
sessions across two digital channels, 1,719 appointments booked
- ✓72–96 staff-hours freed up at the front desk
City Clinic No.37
Solution: Self-service kiosk
of visits ended in a successful booking (+23.5 pp)
- ✓Front-desk shift reduced from 4 to 1–2 staff
City Clinic No.7
Solution: Outbound AI calling for mass preventive communication
positive outcomes — 72.7% of completed calls
- ✓267 work-hours freed up (≈33 working days)
From audit to support in seven stages
SaaS model: infrastructure is hosted by the developer, no servers at the clinic.
Audit
Analysis of workload, channels, target groups and available integrations.
Package
Monthly minute volume, not tied to a single scenario.
Setup
Agreeing scenarios, languages, routing rules and reporting.
Integration
Connecting to the MIS and data sources, given access.
Testing
Checking scenarios and results on an agreed sample.
Launch
Production operation and control of minute usage.
Support
Technical support, analytics and re-balancing of minutes.
A certified platform built for healthcare
Developed in line with healthcare regulation and information security standards; certified and already deployed at scale in Kazakhstan, with integration to other countries' systems on request.
The people building Akylmed AI
The Akylmed AI development team — IT1 Cloud Generation LLP, Almaty.
Vasiliy MyasnikovChief Executive Officer (CEO)
Venera TokhtakhunovaDirector of Digital Health Development
Galina GelyushChief Analyst
Pavel TishchenkoHead of Development
Renat UrmiyevHead of SalesLatest news
See the platform on your own scenario
Book a demo — we will build a scenario for your clinic and show how the AI assistant works with your medical information system.
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