ContactCentre: the clinic's contact centre in a browser
Receiving and handling patient calls, call recording, operator quality control and ready analytics in one interface — no extra hardware and no IP phones.
What's included
Fewer lost patients, objective control of every call, and analytics for managers without manual spreadsheets.
Terms of connection
The number of operator seats, call-recording storage and MIS integrations are priced separately from the minute package.
Frequently asked questions
Are IP phones needed?
No. Operators work in the browser with a headset.
Does it work with the AI assistant?
Yes: the assistant takes the first line, complex requests go to the operator queue.
Which languages does the assistant speak with patients?
Kazakh and Russian today, on voice calls and in messengers. For other countries and languages, contact us: the voice and dialogue scenarios are configured per project.
Other solutions
Self-service kiosk with a voice AI assistant
Relieve the front desk and make services accessible to patients without a smartphone.
- ✓Appointment booking
- ✓Information and schedules
- ✓Navigation
UPMP system: digital home visits instead of paper logs
Lose no family from follow-up and be ready for audits with evidence for every visit.
- ✓Mobile nurse work
- ✓Visit control
- ✓Risk assessment
See the platform on your own scenario
Book a demo — we will build a scenario for your clinic and show how the AI assistant works with your medical information system.
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