Post-ambulance follow-up: continuity after emergency care
The robot checks on the patient after an emergency call and tells staff whether further contact is needed.
How the AI assistant works
Asks whether it is convenient to talk.
Asks whether the patient visited the clinic after the call.
Asks whether their condition improved and whether they received recommendations.
Asks whether help, a consultation or a callback is needed.
Records answers without interpreting medical data, with audio.
Passes information to the responsible employee.
Expected impact
Frequently asked questions
Does the robot assess the patient's condition?
No. It only records answers; interpretation and decisions remain with clinicians.
When is the call made?
The interval after the ambulance call is agreed with the clinic.
Which languages does the assistant speak with patients?
Kazakh and Russian today, on voice calls and in messengers. For other countries and languages, contact us: the voice and dialogue scenarios are configured per project.
Does the clinic need to install equipment?
No. The platform runs as SaaS: all infrastructure is on the developer's side; the clinic only needs integration access to its MIS.
Other scenarios
Inbound calls 24/7
No inbound call goes unanswered — at peak hours, in the evening or at weekends.
- ✓60–70% of routine requests automated
- ✓No patient lost to an unanswered call
- ✓Less front-desk load without extra staff
Appointment reminders
Reduce no-shows and free up schedule slots in time.
- ✓Fewer empty slots in the schedule
- ✓No manual calling by the front desk
- ✓Patients arrive prepared for procedures
Adult screenings
Raise real screening coverage and prove the work done during audits.
- ✓Real contact with patients instead of lists
- ✓25–35% higher preventive coverage
- ✓Provable work during analytical audits
See the platform on your own scenario
Book a demo — we will build a scenario for your clinic and show how the AI assistant works with your medical information system.
Message us on WhatsApp →